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BCS CTFL4 Exam Syllabus Topics:
Topic
Details
Topic 1
- Fundamentals of Testing: It discusses the basic principles related to testing. The topic evaluates your understandings about the test process.
Topic 2
- Test Analysis and Design: It focuses on black-box and the collaboration-based test approach.
Topic 3
- Managing the Test Activities: This topic explains how to plan tests in general, monitor and control test activities, and report defects in a clear and understandable way.
Topic 4
- Testing Throughout the Software Development Lifecycle: This topic explains how testing is incorporated into different development approaches. It also focuses on the concepts of test-first approaches.
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BCS ISTQB Certified Tester Foundation Level CTFL 4.0 Sample Questions (Q27-Q32):
NEW QUESTION # 27
You are testing a room upgrade system for a hotel. The system accepts three differed types of room (increasing order of luxury): Platinum. Silver and Gold Luxury. ONLY a Preferred Guest Card holder s eligible for an upgrade.
Below you can find the decision table defining the upgrade eligibility:
What is the expected result for each of the following test cases?
Customer A: Preference Guest Card holder, holding a Silver room
Customer B: Non Preferred Guest Card holder, holding a Platinum room
- A. Customer A: offers upgrade to Silver room; Customer B: offers upgrade to Silver room.
- B. Customer A: offers upgrade to Gold Luxury room; Customer B: doesn't offer any upgrade
- C. Customer A; doesn't offer any upgrade; Customer B: offers upgrade to Gold luxury room
- D. Customer A: doesn't offer any upgrade; Customer B: doesn't offer any upgrade.
Answer: B
Explanation:
According to the decision table in the image, a Preferred Guest Card holder with a Silver room is eligible for an upgrade to Gold Luxury (YES), while a non-Preferred Guest Card holder, regardless of room type, is not eligible for any upgrade (NO). Therefore, Customer A (a Preferred Guest Card holder with a Silver room) would be offered an upgrade to Gold Luxury, and Customer B (a non-Preferred Guest Card holder with a Platinum room) would not be offered any upgrade. Reference = The answer is derived directly from the decision table provided in the image; specific ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents are not referenced.
NEW QUESTION # 28
Which of the following is not an example of a typical generic skill required for testing?
- A. Be able to apply test-driven development
- B. Be able to use test management tools and defect tracking tools
- C. Possess the necessary social skills that support effective teamwork
- D. Be able to communicate defects and failures to developers as objectively as possible
Answer: A
Explanation:
Test-driven development is not an example of a typical generic skill required for testing, but rather an example of a specific technical skill or a development practice that may or may not be relevant for testing, depending on the context and the objectives of the testing activities. Test-driven development is an approach to software development and testing, in which the developers write automated unit tests before writing the source code, and then refactor the code until the tests pass. Test-driven development can help to improve the quality, the design, and the maintainability of the code, as well as to provide fast feedback and guidance for the developers. However, test-driven development is not a skill that is generally expected or needed for testers, especially for testers who are not involved in unit testing or who do not have access to the source code. The other options are examples of typical generic skills required for testing, which are skills that are applicable and beneficial for testing in any context or situation, regardless of the specific testing techniques, tools, or methods used. The typical generic skills required for testing include:
* Be able to use test management tools and defect tracking tools: These are tools that help testers to plan, organize, monitor, and control the testing activities and resources, as well as to record, track, analyze, and resolve the defects detected during testing. These tools can improve the efficiency, the effectiveness, and the communication of the testing process, as well as to provide traceability, metrics, and reports for the testing outcomes.
* Be able to communicate defects and failures to developers as objectively as possible: This is a skill that involves the ability to report and describe the defects and failures found during testing in a clear, concise, accurate, and unbiased manner, using relevant information, evidence, and terminology, without making assumptions, judgments, or accusations. This skill can facilitate the collaboration, the understanding, and the resolution of the defects and failures between the testers and the developers, as well as to prevent conflicts, misunderstandings, or blame games.
* Possess the necessary social skills that support effective teamwork: These are skills that involve the ability to interact, cooperate, and coordinate with other people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. These skills can include communication, negotiation, leadership, motivation, feedback, conflict resolution, etc. These skills can enhance the quality, the productivity, and the satisfaction of the testing process, as well as to foster a positive and constructive testing culture. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:
* ISTQB Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.1, Testing and the Software Development Lifecycle
* ISTQB Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.2, Testing and Quality
* ISTQB Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles
* ISTQB Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.2, Testing Policies, Strategies, and Test Approaches
* ISTQB Glossary of Testing Terms v4.0, Test-driven Development, Test Management Tool, Defect Tracking Tool, Defect Report, Failure, Social Skill2
NEW QUESTION # 29
Which of the following statements best describes how configuration management supports testing?
- A. Configuration management is an administrative discipline that includes change control, which is the process of controlling the changes to identified items referred to as Configuration Items'
- B. Configuration management helps ensure that all relevant project documentation and software items are uniquely identified in all their versions and therefore can be unambiguously referenced in test documentation
- C. Configuration management helps reduce testing effort by identifying a manageable number of test environment configurations in which to test the software, out of all possible configurations of the environment in which the software will be released
- D. Configuration management is an approach to interoperability testing where tests are executed in the cloud, as the cloud can provide cost-effective access to multiple configurations of the test environments
Answer: B
Explanation:
This answer is correct because configuration management is a process of establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Configuration management helps ensure that all relevant project documentation and software items are uniquely identified in all their versions and therefore can be unambiguously referenced in test documentation. This supports testing by providing traceability, consistency, and control over the test artifacts and the software under test. Reference: : ISTQB Glossary of Testing Terms v4.0, : ISTQB Foundation Level Syllabus v4.0, Section 2.2.2.2
NEW QUESTION # 30
Which ONE of the following elements is TYPICALLYNOTpart of atest progress report?
- A. Obstacles and their workarounds
- B. A detailed assessment of product quality
- C. New or changed risks
- D. Test metrics to show the current status of the test process
Answer: B
Explanation:
Comprehensive and Detailed In-Depth Explanation:Atest progress reportprovides an overview of testing activities, metrics, and identified risks. It focuses on tracking testing progress rather thanevaluating overall product quality (B), which is typically included in atest summary reportafter testing is completed.
* (A) is correctbecause obstacles (challenges) are reported to ensure test execution stays on track.
* (C) is correctas test metrics help stakeholders track execution progress.
* (D) is correctbecause new or changed risks impact test focus and priorities.
A test progress reporttracks execution and informs stakeholders about ongoing testing activities.
NEW QUESTION # 31
Which of the following applications will be the MOST suitable for testing by Use Cases
- A. Accuracy and usability of a new Navigation system compared with previous system
- B. Suitability and performance of a Multi media (audio video based) system to a new operating system
- C. A billing system used to calculate monthly charge based or large number of subscribers parameters
- D. The ability of an Anti virus package to detect and quarantine a new threat
Answer: A
Explanation:
A new navigation system compared with a previous system is the most suitable application for testing by use cases, because it involves a high level of interaction between the user and the system, and the expected behavior and outcomes of the system are based on the user's needs and goals. Use cases can help to specify the functional requirements of the new navigation system, such as the ability to enter a destination, select a route, follow the directions, receive alerts, etc. Use cases can also help to compare the accuracy and usability of the new system with the previous system, by defining the success and failure scenarios, the preconditions and postconditions, and the alternative flows of each use case. Use cases can also help to design and execute test cases that cover the main and exceptional paths of each use case, and to verify the satisfaction of the user's expectations.
The other options are not the most suitable applications for testing by use cases, because they do not involve a high level of interaction between the user and the system, or the expected behavior and outcomes of the system are not based on the user's needs and goals. A billing system used to calculate monthly charge based on a large number of subscriber parameters is more suitable for testing by data-driven testing, which is a technique for testing the functionality and performance of a system or component by using a large set of input and output data. The ability of an antivirus package to detect and quarantine a new threat is more suitable for testing by exploratory testing, which is a technique for testing the functionality and security of a system or component by using an informal and flexible approach, based on the tester's experience and intuition. The suitability and performance of a multimedia (audio video based) system to a new operating system is more suitable for testing by compatibility testing, which is a technique for testing the functionality and performance of a system or component by using different hardware, software, or network environments. Reference = CTFL 4.0 Syllabus, Section 3.1.1, page 28-29; Section 4.1.1, page 44-45; Section 4.2.1, page 47-48.
NEW QUESTION # 32
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