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Pass Guaranteed Quiz 2025 HP HP2-I57–The Best Exam Syllabus

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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q10-Q15):

NEW QUESTION # 10
Which features do the Predefined Asset Tags include? (Select two).

A. Custom logo
B. Device data that can include HBMA, UUID, WLAN, Serial Number, PKID, and MAC address
C. Predefined artwork and placement of the tag on the device chassis and/or packaging
D. BIOS asset tagging

Answer: B,C

Explanation:
HP's Predefined Asset Tags feature the ability to include essential device data such as hardware-based media access (HBMA), UUID, WLAN, serial numbers, PKID, and MAC addresses (A). Additionally, HP offers predefined artwork and placement of the asset tag on either the device chassis or packaging, allowing for easier identification and asset management (B). This feature helps streamline inventory control and device management processes for enterprises

NEW QUESTION # 11
A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

A. HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
B. HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
C. OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices
D. HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired

Answer: D

Explanation:
HP Post Warranty Support Services provide extended protection beyond the expiration of an initial Care Pack or warranty period. These services are critical for customers who want to ensure continued support for their devices without interruptions. According to HP's guidelines, the best time to purchase Post Warranty Support Services is within a window that starts 90 days before the expiration of the current coverage and extends up to
30 days after it expires. This ensures there is no lapse in coverage and the customer continues to receive support for their devices.
HP also offers other services, such as Device Media Retention, which allows customers to retain defective hard drives after replacement, but this is more focused on data retention during device repairs rather than extending support post-warranty. HP Collaborate Services and other proactive services are helpful but are not designed specifically for extending support coverage after a warranty expires. Hence, the most suitable option is HP Post Warranty Support Services

NEW QUESTION # 12
What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)

A. Asset tags help customers save time and money and improve efficiency during the asset management process.
B. Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
C. Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.
D. Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
E. Asset tagging enables a tiered volume discount strategy to be passed along to customers.

Answer: A,B,C

Explanation:
Predefined asset tagging is beneficial to HP partners and customers for several reasons. First, it increases the value and potential profitability of hardware deals by offering a customizable service that enhances the asset management process (A). Second, the tags are applied during manufacturing, meaning there is no additional burden on the partner for the installation process (B). Lastly, asset tagging helps customers save time and money by simplifying the asset tracking and management processes, leading to improved operational efficiency (D)

NEW QUESTION # 13

Answer:

Explanation:

Explanation:
A close-up of a computer screen Description automatically generated

Here is the correct matching of theHP Workforce Computing Services portfolio componentwith the service it provides:
* Configuration and Deployment ServicesService provided: Help deliver great device experiences for customers' employees starting on day one, with services for seamless configuration, deployment, and zero-touch setup.
* Hardware Support ServicesService provided: Resolve employee device issues with minimal impact on your customers' IT teams with services that bring rapid repair or replacement to wherever they're needed most.
These services from HP Workforce Computing Solutions ensure smooth device setup and rapid support for any technical issues employees may face, improving both productivity and IT efficiency

NEW QUESTION # 14
What are the three Priority Services Packages? (Select three.)

A. Priority Management
B. Priority Access
C. Priority Anytime Access
D. Priority Access Plus

Answer: B,C,D

Explanation:
HP offers different Priority Services Packages to cater to various customer needs. Priority Access provides fast and direct connection to HP support. Priority Access Plus includes all the benefits of Priority Access but with additional enhanced service levels. Priority Anytime Access offers 24/7 service for mission-critical environments, ensuring that customers receive support at any time of day

NEW QUESTION # 15
......

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